Shipping & Returns

Your order is processed, pulled, and packed as soon as possible - generally within 24 hours. United States orders may be received from 2 to 8 days.

All sales include a 30 day money back guarantee. If you need to return or exchange items from your order, please e-mail us at admin@paypointe.com immediately for detailed instructions and return destination. Items must be returned in resellable condition prepared in the original packaging with the packing slip to be eligible for refund - used items will not be credited. Return shipping must be pre-paid at buyer expense (we cannot accept COD deliveries).

If your item is temporarily not in stock we will notify you via e-mail with an estimate for when the item is expected to be available again. We may also recommend a similar item of equal or greater value to fulfill your order. We will not ship a substituted ITEM without your permission, however we may ship substituted colors and/or weights based on availability.
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